| Privacy Policy |
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General This web site and its contents (“the Site") are owned by TNF Group Pty. Ltd. (TNF Group) ACN 100 768 054. This Privacy Policy describes the manner in which TNF Group will collect, use, store and disclose information obtained from you including the use of this Site. Upon visiting and using the Site you are by implication agreeing with the practices and guidelines described in this Privacy Policy. If you do not agree with this Privacy Policy you should not use the Site. TNF Group collects certain personal information from you such as your name, trading entity details, contact details, and bank account details (as required). This information is required by us to provide goods and services to you. We may also collect other personal information that you provide to us via company surveys. We use this information to improve our products and services. We do take reasonable steps to ensure that your personal information is kept confidential, secure, and protected from unauthorised access or use. Disclosure of Information: TNF Group is committed to protecting your personal information. You can use our web site without providing any personal information. However for any customer service enquiry, we do request personal information. You can be assured that you are doing so with the knowledge that we will only use your personal information for the purpose of providing information and services which are tailored to your requirements and to continually improve the quality of our products and service delivery. It may sometimes be necessary for us to disclose information to third parties, however, this disclosure shall only occur in the following circumstances: 1) Employees, Contractors and Agents: At times TNF Group may engage or employ other companies and/or individuals to perform functions on our behalf. Some examples are; appointment of sales agents, processing supplier payments, processing customer receipts, debtors financing or debt recovery, and using mailing services. The information is provided solely to these persons to perform their specific function and no other purpose. 2) Legal Requirements – where disclosure of information is ordered by a court or is subpoenaed in relation to third party litigation. Your personal information will only be used within TNF Group and by those third parties engaged by us to assist in providing services, information and products to you. TNF Group does not sell, rent, assign or give your information to any third party. Other than as outlined above we will not knowingly provide information to third parties without your consent. TNF Group will exercise diligence and care protecting your personal information. Information for the supply of goods on credit TNF Group may make enquiries (which may include obtaining reports from Credit Reporting Agencies) as to the credit and financial responsibilities of an applicant seeking to open a credit account with TNF group. TNF Group will only use this information in line with our debt collection policies and procedures. Security of Information The information collected will be stored and processed on a computer or in written form at our premises in Knoxfield, Victoria, Australia. Security measures are in place to protect the information provided by you. We endeavour to keep our server free from unauthorised access and use by means of physical security at our premises and by using protocols and measures to prevent unauthorised remote access to our server. However no Internet server nor any data transmitted over the Internet can be assured of security and there is always a risk of unauthorised access to information. Although we will take all reasonable steps to maintain security of information provided, we cannot be held liable for events arising from unauthorised access. Access to Information In accordance with the Privacy Act you may have access to information which we have collected about you. Details of this information may be sought by e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will endeavour to provide you with details of such information as soon as practicable and will seek to remedy any errors which you identify in that information. We may, at our discretion, charge an administration fee for time spent in providing access to this information. Links TNF Group does not control the information collected by any sites reached through links from this Site. TNF Group accepts no responsibility for other third party websites, which may be accessed through this site, and does not endorse the contents of privacy practices of such other third parties. If you require details of the information collection policies of those sites, then you should independently contact those companies. Queries If you have any queries about this Privacy Policy, or have a problem or complaint, or wish to change any personal information provided to us then you should contact us by sending an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or calling us on (03) 9765 5800. For more information about privacy in general, you can visit the Federal Privacy Commissioner's website at www.privacy.gov.au |
